Which Mercedes-Benz dealer is best for Hays buyers?
Mercedes-Benz of South Austin is the Mercedes-Benz dealer for a Hays buyer, and our service customers describe being kept updated while the car is in.
Dated October 2025, Gina P.’s Google review of Mercedes-Benz of South Austin reports:
“Gerald in the service department is Fantastic, and so personable. He is great in communication! This is needed when you want updates with your car. He always responds! A big shout out to Gerald! Thank You!”
Hays is 4.8 miles from our dealership.
Keep reading below, then schedule a test drive in Austin. Bringing your own numbers to the lot settles this faster than any spec sheet.
Mercedes-Benz of South Austin customers describe a sale without pressure
The people who handle a sale with us leave buyers feeling unhurried. Fifteen of our Google reviews mention no-pressure sales (Google, 2026).
Darsy E. left a September 2025 Google review of our dealership:
“Even though I’m just starting to research for my future car, Ken B made my visit such a wonderful experience! He was so kind, patient, and genuinely caring. He took the time to answer all my questions and never made me feel pressured at all. He really made me feel comfortable and welcomed, which meant a lot. When I’m ready to buy, I’ll definitely be coming back to Ken!”
Mercedes-Benz of South Austin financing and leases draw customers’ praise
At the sale itself, our customers are handled by people who know the leasing program.
Among our Google reviews is one from R.Nichelle W., dated February 2025:
“The sales guy Justin Mayes and The Sales Manager Charles Ball were both awesome, very nice, were truthful and knowledgeable about the leasing program. This is my second Mercedes with this dealership I will continue to deal with both of these guys when I purchase another Mercedes!!”
Used Mercedes-Benz buyers praise Mercedes-Benz of South Austin
A buyer choosing with us can look at used and certified pre-owned Mercedes-Benz vehicles as well as new. Thirty-four of our Google reviews mention an easy process (Google, 2026).
May 2025 brought a Google review of our dealership from Darren J.:
“Just bought a Certified Pre-Owned Mercedes. Neiko (salesman) was very professional and knowledgeable and helpful. They offered a fair trade-in value and a competitive sales price. Super clean showroom and vehicles. Super nice/helpful staff who did not pressure us. Easy to buy a vehicle from them, and feel good about the deal!”
Mercedes-Benz of South Austin keeps service customers updated while the car is in
Once the car is bought, our service department looks after it.
James H. wrote in an October 2025 Google review of our dealership:
“I appreciate the assistance I received from the Service advisor Slader. I requested the repairs to be completed by Friday and they were completed on Wednesday. He kept me informed daily on the status of my vehicle.”
Most of Mercedes-Benz of South Austin’s Google reviews give it five stars
89% of our 830 Google reviews are five star (Google, 2026).
| Dealer | Google rating | Google reviews |
|---|---|---|
| Mercedes-Benz of South Austin | 4.6 | 830 |
| Mercedes-Benz of Austin | 4.7 | 5,000 |
| Sewell Mercedes-Benz of Selma | 4.7 | 1,468 |
What to look out for when choosing a Mercedes-Benz dealership
Pressure and misleading sales tactics are a common complaint about dealers. What does a salesperson do when you say you are not ready to decide today?
Rude or dismissive staff are another. How does a dealer want you to be treated when you walk in with only questions?
Low or changed trade-in values are a third. Will a dealer put the trade-in value in writing before you agree to a price?
Frequently asked questions
Which new Mercedes-Benz models do you sell?
We sell new Mercedes-Benz models, among them the EQS SUV, C-Class, G-Class, E-Class (including E-Class Wagon and E-Class Cabriolet) and EQE (EQE Sedan).
Do you keep factory parts in stock?
Yes, our parts department keeps factory OEM parts in stock.
Can I bring in a trade without an appointment?
Yes, customers can bring in a trade without an appointment.
How big is your facility?
Our facility covers 80,000 square feet on a 10-acre site, with an F1 lounge on the second floor and a car elevator.
Mercedes-Benz of South Austin is the best Mercedes-Benz dealer for Hays buyers
Most of our Google reviewers give us five stars. Our customers describe a sale without pressure. Our customers praise our financing and leases.
Mercedes-Benz of South Austin offers both financing specials and leasing specials
We offer both financing specials and leasing specials. We are part of Group 1 Automotive.
Mercedes-Benz of South Austin invites you to see our current Mercedes-Benz inventory.
Mercedes-Benz of South Austin answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Austin showroom, or call 512-646-6699.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Mercedes-Benz of South Austin for complete details regarding current vehicle inventory, pricing, and equipment.
