What buying a Mercedes-Benz here is actually like
Most dealer pages promise an experience, and a promise is hard to check before you drive across town. The record of people who already bought there is easier.
We hold 4.6 stars across 830 Google reviews, 737 of them five star, and nine of the ten topics our reviewers raise are about buying a car, led by the buying experience itself, a welcoming staff, and an easy process.
Keep reading below, then schedule a test drive in Austin. Bringing your own numbers to the lot settles this faster than any spec sheet.
What buyers say about buying a Mercedes-Benz here
In a December 2025 Google review, Jose V. wrote about his purchase: “She made the entire process smooth and stress-free, answered every question with honesty, and never made us feel pressured.” Reviews like his are why the buying experience sits at the top of what our customers write about.
A purchase happens in a set order. Most of it can be finished before you arrive, and each step below is one a buyer can check against what customers have written.
Browse new, used, and certified pre-owned Mercedes-Benz online first
Most buyers want both the screen and the showroom. In a survey of 2,300 recent buyers, 63% said blending online and in-dealership steps would be the ideal way to buy, against 28% who preferred an all-online process (Cox Automotive, 2026). Our site works the same way. You browse here, then come in for the car.
The range runs from the CLA, GLA, and GLB through the C-Class, E-Class, GLC, and GLE to the S-Class, GLS, and G-Class. Mercedes-AMG® is here too, along with the electric EQE, EQE SUV, EQS, and EQS SUV, and the Sprinter van for work buyers. New, used, and certified pre-owned all sit in one store, so you can weigh a new GLC against a certified one without changing dealerships.
If certified pre-owned is on your list, know the bar. Mercedes-Benz USA says a certified car must be a model six years old or newer with less than 75,000 miles, and it must pass a 165-point inspection. The program then adds 12 months of coverage with unlimited miles.
New or certified pre-owned: how to decide before you visit
Two questions shape a visit more than any others: new or certified pre-owned, and which model. You can settle both at home, and the facts below make each one easier.
A new Mercedes-Benz carries a basic warranty of four years or 50,000 miles (Mercedes-Benz, 2026).
Resale value is worth a look if you plan to sell in a few years. Kelley Blue Book’s 2026 Best Resale Value Awards projected a five-year resale value of 55.0% for the G-Class and 36.4% for the E-Class, which won the midsize luxury car category. Those are projections for those two models, not a promise for any one car.
If you are choosing between sizes, compare inside the family. National starting MSRP is $49,550 for the GLC 300 SUV and $64,750 for the GLE 350 4MATIC® SUV (Mercedes-Benz, 2026). Those figures exclude destination freight, tax, title, license, and dealer fees, so they are a starting point and not a local price. Once you have a car in mind, ask us for price and terms on that exact vehicle.
Value your trade online before you drive over
Our online trade tool takes a license plate, a VIN, or a make and model. Plate and VIN give you an instant value, and that value is good for seven days or up to 250 miles. A make and model gives a general estimate based on historical data, and it may change.
Get the number first, because it can change what you do next. In July 2025, 28.2% of trade-ins carried negative equity, with owners averaging $6,902 above what the car was worth (Edmunds, 2025). Knowing that before you walk in lets you plan the deal around it.
A trade also lowers your Texas bill. The state charges motor vehicle sales tax of 6.25% on the sales price minus your trade-in allowance (Texas Comptroller of Public Accounts, 2026).
Trade value is where buyers tell us the most about fairness. In a May 2025 Google review, Darren J. wrote after buying a certified pre-owned Mercedes-Benz: “They offered a fair trade-in value and a competitive sales price.”
Apply for financing online before you visit
Financing is how most new cars are bought. Lenders financed 80.5% of new-vehicle purchases in the first quarter of 2025 (Experian, 2025). Our site carries a secure finance application and a payment calculator, so you can set the monthly number you want before you sit down.
We also offer leasing. The new-specials page lists both financing specials and leasing specials, which lets you compare the two on the same car.
Come with three questions for whoever walks you through the numbers. What is the rate, how long is the term, and what is included in the payment? A good answer to all three takes two minutes and leaves nothing to decode.
Ask for price and terms on the specific car you want
A price means more on a named car than on a range. Ask for price and terms on the exact vehicle you are looking at, and ask what the number includes. The prices on our specials page include our $225 doc fee and leave out tax, title, and registration.
Texas adds its own charges on top. A Travis County buyer pays a $33 title fee (Texas Department of Motor Vehicles, 2026). A new vehicle that has never been registered also carries a $16.75 initial inspection program fee (Texas Department of Public Safety, 2026). With those and the sales tax above, you can build the full figure before you sign.
That is the conversation customers describe. In a December 2025 Google review, Doug C. wrote of his visit: “No hard sell tactics, very courteous people during all phases of the purchase process.”
What the showroom visit on south I-35 looks like
You will find us at 10900 S I-35 Frontage Rd in Austin. Sales is open Monday to Friday from 8:30 AM to 7:00 PM and Saturday from 8:30 AM to 6:00 PM, and closed on Sunday.
The building covers 80,000 square feet on a 10-acre site. It has an F1 lounge on the second floor and a car elevator. If you came for a test drive, you can see the car, the trade, and the paperwork in one place, and the online steps you finished at home are already behind you.
The store sits on the south side of I-35, so a drive from Buda, Kyle, Dripping Springs, or south Travis County does not cross the metro. We are part of Group 1 Automotive, and one phone number, 512-646-6699, reaches sales, service, and parts.
How our south I-35 store sits among Austin-area luxury stores
We are the Mercedes-Benz store on the south side of I-35, and the table shows where each nearby luxury store sits.
| Dealership | Location | What it sells | Best for |
|---|---|---|---|
| Mercedes-Benz of South Austin | 10900 S I-35 Frontage Rd, Austin, south side of I-35 | New, used, and certified pre-owned Mercedes-Benz, plus Sprinter vans | Buyers in Buda, Kyle, Dripping Springs, and south Travis County |
| Mercedes-Benz of Austin | Central and north Austin | New and used Mercedes-Benz | Buyers north of the river |
| Mercedes-Benz of Georgetown | 7401 S I-35 Frontage Rd, Georgetown, about 30 miles north of us | New and used Mercedes-Benz | Buyers in Georgetown, Round Rock, and the northern suburbs |
| BMW of South Austin | 5501 S I-35 Frontage Rd, Austin, a few miles closer to town | New and used BMW | Luxury buyers still choosing between badges |
Frequently asked questions
What hours are service and parts open?
Service and parts are both open Monday to Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM. Both are closed on Sunday.
Do I need an appointment to bring in a trade?
No. You can bring in a trade without an appointment, and the online value you got ahead of time stays good for seven days or up to 250 miles.
What comes with a certified pre-owned Mercedes-Benz here?
Every Certified Pre-Owned Mercedes-Benz comes with a certification process, 24-hour Roadside Assistance, and a one-year unlimited-mileage warranty. That warranty can be extended for up to two more years.
Can I lease a new Mercedes-Benz here?
Yes. Our new-specials page lists leasing specials alongside financing specials.
Can I start a purchase online and pick up at the store?
Our new-specials page mentions an online purchase that you pick up at the Austin showroom. Call 512-646-6699 and we will walk you through the steps for the car you want.
Does your store sell Sprinter vans?
Yes. We sell Sprinter commercial vans alongside the passenger range.
Are there EV chargers at the store?
The store has 28 EV chargers. That is handy if you are shopping the EQE, EQE SUV, EQS, or EQS SUV.
The record is the part you can check before you visit
A page can promise a calm purchase, but only buyers can say they had one. What our reviewers write about most is buying a car, so that is the claim we make for the store.
Browse online, get your trade value, apply for financing, ask for price and terms on one specific car, and then come in to finish. At each step the people who bought before you have already said what the visit felt like. Checking their words before the drive is how you know the experience will match the promise.
How Mercedes-Benz of South Austin ties a seven-day trade value to your visit
A purchase you can judge in advance starts with steps you can finish before you arrive. On our site you browse new, used, and certified pre-owned inventory, value your trade by plate, VIN, or make and model, apply for financing, and use a payment calculator. Parts orders can also be placed online for pickup. The seven-day trade value gives you a window to shop at your own pace.
Customers who came back say the same about the people. In a February 2025 Google review, Brent E. wrote: “I’ve recently purchased my second MB at MB of South Austin and worked with Neiko on both transactions.” In a January 2025 Google review, Diana A. wrote: “They made the entire process smooth and straightforward, and I truly appreciate their outstanding customer service.”
Mercedes-Benz of South Austin gives you the browse, the trade value, and the finance application before you ever leave home, so the showroom is where you finish. Sales is open Monday to Saturday at 10900 S I-35 Frontage Rd.
Mercedes-Benz of South Austin answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Austin showroom, or call 512-646-6699.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Mercedes-Benz of South Austin for complete details regarding current vehicle inventory, pricing, and equipment.
